New Sifely Smart Lock App

General Knowledge

• Why It’s Important to Use an Email Instead of a Phone Number When Creating Your Sifely Smart Lock Account?
• What is an Admin Passcode?
• Permission level on Sifely Smart Lock.
• Why is my Sifely app green now?
• What is the “Template” option with regard to sharing passcodes?
• What do all the icons mean in the Sifely Pro App?

Pairing Products

• How to add fingerprint to my Sifely Smart Lock?
• How to add/ pair Sifely fobs on Sifely Smart Lock using the Sifely App
• How to set up and reconfigure the Sifely G2 gateway to Sifely Smart Lock App?
• How to pair/add a lock on Sifely Smart Lock App?

Use/ Instruction/ Feature

• How to adjust the lock sound of my Sifely Smart lock?
• How to enable or disable the auto lock feature of my Sifely Smart Lock?
• Upload Data Function
• What is Passage mode?
• What is the Events feature?
• Forgot the password of your Sifely Smart Lock Account?

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Sharing

• How to share passcodes via SMS/ Email on the Sifely Smart Lock App?
• How to share app access with someone else?

Troubleshooting

• Why am I getting a "Passcode already exist" when trying to create new passcode?
• Issue navigating the Sifely Smart lock App due to large text Size.
• Why is the Sifely App showing no results when I try to pair?

FAQ

• What does the "Monitor and Alert" feature in the Sifely App do?
• How do I Integrate Alexa with the Newest version of the Sifely App?
• How do I upgrade from the Sifely Original App to the New Sifely App?
• What are the differences between each Sifely Smart Lock model?
• How to find out whether you have a 2.4 GHz or 5 GHz wifi network.