How to set up and reconfigure the Sifely G2 gateway to Sifely Smart Lock App?

The Sifely Gateway enhances the functionality of your Sifely Smart Lock by enabling remote access and real-time updates. Once the gateway is paired with the Sifely Smart Lock App, it will automatically detect all locks linked to the app.

Setting up your Sifely Gateway is a straightforward process that enhances your smart home experience. Follow these steps to configure your Sifely Gateway effectively.

Step 1: Ensure proper placement: Install the Sifely G2 gateway within 20 feet of your Sifely Smart lock for a strong and reliable connection.

Step 2: Power on the gateway by connecting to the power source. The indicator light should start blinking red and blue, indicating it's in pairing mode.

Step 3: Open the Sifely Smart Lock App.

Step 4: Tap the three horizontal lines above the left side of your screen to open the menu and select “Gateway”.

Important: In order to add a gateway successfully, the super-admin sifely account must be used, which is the first sifely account paired to the locks.

Step 5: Tap “Next” only when the Wi-Fi Gateway light is flashing red and blue, indicating that it is in pairing mode.

Step 6: Configure network. Connect to the available Wifi network with 2.4 GHz Wifi network (IEEE Standard 802.11 b/g/n as the Sifely Gateway is only compatible with this frequency.) and enter the correct Wifi password.

Step 7: Go to Lock Settings and enable Remote Unlock

After successfully pairing the Gateway to the App and detected the nearby locks, you will noticed a Wifi icon showing on your lock page.

For a step-by-step visual guide, watch our Sifely Wireless Gateway Setup video at the following link: Sifely Wireless Gateway Set Up

If you have any questions, concerns or feedback; please contact Sifely Customer service via email cs@sifely.com or message us at safely.com. Our CS team is available from Monday to Sunday, 8 AM to 5 PM (PST).