General Questions
Here you can find information that applies to all products.
- Sifely Smart Locks Default Passcode.
- The Reset Button on my lock Is disabled. How do I reset my lock?
- Bulk Discounts
- Is it possible to add fingerprints remotely to my Sifely Smart Locks?
- How does a smartphone, gateway and Alexa all connect with a lock?
- Where are Sifely Smart Locks manufactured?
- Can I turn off the lock alarm to the Sifely Smart Lock?
- Does the Sifely Smart Locks work with Z Wave?
- Why is the spindle on my Sifely Smart Lock loose?
- Will Sifely Smart Locks work with other gateway brand?
- Can the inside handle be locked in order to childproof the lock?
- Is the Sifely Smart Locks compatible with Tuya / Smartlife?
- Are the Sifely Smart Locks fire rated?
- Does Sifely Smart Locks work with a Bluetooth extender?
- What is included in the box when you buy a Sifely Smart Lock?
- Can I open more than one lock at the same time using Sifely App?
- Can I install both a Sifely-S Smart Lock and Sifely- E Deadbolt on the same door?
- Can I adjust the brightness of the Sifely Smart Lock keypad?
- When using physical key to unlock the lock will this activity show up in the records and notifications?
- Should I leave the door open during installation?
- How do I control my lock remotely?
- Lock Voice Prompts: What do they mean?
- How can I find my Order Number
- How to find the Batch Number
- Cannot remotely unlock or lock.
- How to improve fingerprint recognition on the Sifely Smart Lock?