How to update the battery of my Sifely Smart Locks?

Questions:

How to manually update the battery of my Sifely Smart Locks?
The battery percentage shows low, even after I replaced it with a new battery.

Answer:

There are some cases where the battery of your Sifely Smart Lock will not automatically update even if you replace it with a new battery. 

This article will update your Sifely Smart Lock Battery percentage using your Sifely Smart Lock App.

Step 1: Go to the lock "Settings".

Step 2: Scroll down and tap "Device info".

Step 3: Select "Battery".

Step 4: Tap "Update".

Note: 

• For Bluetooth connection, please ensure that you are near the lock when updating your battery percentage. Or,
• If you have a Sifely gateway connected to your lock, you can update your lock battery percentage remotely.

If you have any questions, concerns or feedback; please contact Sifely Customer service via email cs@sifely.com or message us at sifely.com. Our CS team is available from Monday to Sunday 8 am to 5 pm (PST/PDT).