Why is my Sifely X Smart Lock opening when I turn the outer lock handle upwards?

Question:

Why is my Sifely X Smart Lock opening when I turn the outer lock handle upwards? It doesn't fully lock when it says "locked."

Answer: 

It is most likely an installation error. This often occurs when the calibration screw on the outer handle is not installed.  

See the photo below that illustrates the proper installation as it relates to the front (Right or Left)  panel calibration screw. installation 

Furthermore, please ensure that the inside handle has the calibration screw installed properly as well.  

You will notice that this screw will install in the opposite position (as left is to the right) in relationship to where the long end of the handle is located) 

See photo below 

Finally, please ensure that the spindle orientation is square (not angeled or diamond) and that the top and bottom have an L or R. See image below 

If these three steps are closely observed, there should be a much smoother installation experience. 

For additional reference, This is the main installation video for the Sifely-X  Smart Lock