Troubleshooting
- What do I do if my thumbprints are not working on the Sifely-X Smart Lock?
- What do I do if my fingerprints are not working?
- Why is my thumbprint no longer being recognized by my Sifely-X Smart Lock?
- Why is my Sifely-X Smart Lock only working when the key is inserted?
- Why is my Sifely X Smart Lock lock handle is turning up?
- Why is my generated passcode not working on the lock?
Use / Instructions
FAQ
- How do I know, for sure, whether or not I am the super admin of the Sifely- X Smart lock?
- Is there a way to scan and add fingerprints remotely to a Sifely-X Smart Lock?
- How do I transfer the Sifely-X Smart Lock to another user?
- Can I turn off the lock alarm to the Sifely-X Smart Lock?
- How do I remotely unlock or lock the Sifely-X Smart Lock?
- Why does my battery level for my Sifely-X Smart Lock show 0% with new batteries?
Getting Started / Best Practices
- How do I reverse the handles on a Sifely-X Smart Lock, for either a left or right-handed door?
- Should I leave the door open while installing the Sifely X Smart Lock?
- What tools do I need to install the Sifely-X Smart Lock?
- What do I do first: Register on the Sifely App or install the Sifley-X Smart Lock?
- What are the compatible door dimensions for the Sifely-X Smart Lock?
- What are the recommended dimensions for bore holes and door thickness?