Question
What are the permission levels? What is an Admin?
Answer
There are 3 permission levels
Super Admin/ Owner
The super admin is the account that first paired the lock to their app. There can only be 1 super admin per product.
The Super Admin has complete control over all the settings for the lock.
Here is a picture of the lock page of a super admin looks like.
Additional information about Super Admin/Owner
- Only Super Admins can set up Sifely Gateways to work with their locks.
- Only Super Admins can receive unlock notifications.
Authorized Admin
An Authorized Admin can do the following. Authorized Admins can be created by the Super Admin.
- Unlock/ lock via the app.
- Generate, Edit, Delete passcodes, IC cards, & fingerprints depending on the lock model.
- Adjust settings like passage mode, auto-lock timer, & turn on/off the lock sound.
- If a gateway is set up near the lock, the admin can also remotely unlock/lock if the "allow remote unlock" is turned on.
Here is a link to an article on how to create an Authorized Admin. How to share admin access of my lock?
Below is a picture of the Authorized Admin's lock page.
Additional information about Authorized Admin
-
Authorized Admins can create and edit all access methods (passcodes, fingerprints, ekeys, etc.).
-
Authorized Admins cannot edit or view the passcodes that the super admin creates.
- Authorized Admins cannot set up a gateway to work with the lock.
- Authorized Admins cannot receive unlock notifications.
Basic Ekey
A basic Ekey user can only lock/unlock the lock.
Here is a link to an article on how to create an Ekey. How to share app access of a lock?
Below is a picture of the Basic eKey user's lock page.
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