Forgot the password of your Sifely Smart Lock Account?

Scenario 1: If you forgot your password and you are not logged into the Sifely Smart Lock App, follow these steps:

Step 1: Under login page, Tap on “Forgot Password?”

Step 2: Fill out the needed information and enter the requested verification code.

Note: For phone number users, please select the correct country code and enter your number (No need to enter the country code infront of your number).

Note: You can always reset your password without needing to be near the lock.

Scenario 2: If you are still logged in with your Sifely account and want to update your existing password, follow these steps:

Step 1: Tap on “Three Horizontal lines” from the top left of your screen and tap on the Avatar icon to access your account information settings.

Step 2: Tap “Change Password”.

Step 3: Enter your current password along with your new password and tap "Save".

If you have any questions, concerns, or feedback, please contact Sifely Customer Service via email cs@sifely.com or message us at sifely.com. Our CS team is available from Monday through Sunday 8:00 AM - 5:00 PM (PST/PDT)