Question:
Viewing passcode sharing records.
Answer:
Step 1: On the App page, go to account Settings.
Step 2: Tap on “Share Passcode” and then “Records”
On the Records page, you will see the list of Passcode records you shared via SMS or Email.
- Date where the share passcode was sent
- Recipient phone number or Email address.
- Lock name
- Passcode
Note: Super Admin (Lock owner) and Authorized admin cannot view each other passcode sharing records because the sharing records are only linked to the account, not on the devices.
If you have any questions, concerns or feedback; please contact Sifely Customer Service via email cs@sifely.com or message us at sifely.com. Our CS team is available from Monday to Sunday 8 am to 5 pm (PST)
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