Fingerprint icon does not appear in Sifely App

Question

The fingerprint icon/symbol does not appear or show up in Sifely app? Why can't I see the fingerprint icon in the Sifely App? 

Answer

Here are the recommended troubleshooting steps.

• Delete lock from app.
• Tap on lock fingerprint sensor.
• Add/pair lock to app again.

If the issue still persists, please contact us at cs@sifely.com.