Question
If the lock is in a different time zone, and I want to generate a code, how does it work?
Answer
The lock has its own local time and the app uses your smartphones time to generate codes. Here is an example scenario.
- You are in California in the PST Time Zone (GMT -08:00)
- Your lock is in New York in the EST Time Zone (GMT -05:00)
- You need to remotely generate a code for a guest.
If you are using a timed passcode, you can set the Start Time the check in time adjusted for the time difference.
- Check in time for the guest is at 10:00 am in New York.
- You generate a Timed code for 10:00 am.
- This generated code will be available at 10:00 am in New York for use.
NOTE: If you decide to share the passcode via the Sifely App, you may need to adjust the time and date in the message template. The time in the message template is based on your local time, and the not the lock's local time (where ever your phone is). The passcode will still work at the lock's local time.
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