Why Are My Locks and Listings Not Showing on Sifely’s Autobooking Code System?

Question:

Why Are My Locks and Listings Not Showing on Sifely’s Autobooking Code System?

Answer:

If you’re experiencing issues where locks and listings are not appearing in the Sifely ABC (Autobooking Code) system, there are a few possible reasons for this:

• Co-host Setup:
  In some cases, a co-host may have set up the ABC for your property. If the co-host is the one who initially created the ABC integration, they may be the primary contact for all leads related to the listings not showing up in the ABC system. The main host should be the one who needs to create the ABC integration for the property.
   
• Authorized admin for Locks:
  If you are set up as an authorized admin for the locks, this can sometimes prevent the locks from showing up during the ABC setup process. The system may restrict visibility or access depending on the admin permissions assigned. Review your admin roles and permissions to make sure all relevant locks are visible within the ABC system.
   

How to Troubleshoot:

• Confirm if you are the main host of the property listings and Sifely locks.
• Check admin permissions for your account and adjust them as needed.
• Contact the Main host and initiate them to set up the ABC system using their Sifely account.
• If you continue to have issues, reach out to Sifely Support for further assistance.