How to factory reset the Sifely S Wi-Fi Lock?

Follow these steps to reset your Sifely S Smart Lock. This will delete all data and settings on the lock, allowing you to pair the lock again.

There are 2 ways on how to reset your Sifely S WiFi Lock.

1. Reset the lock using the delete option in the Sifely App while logged in. (This can only be done near the lock or within Bluetooth range.)

Step 1: Go to the lock page in the app. Tap on the settings (gear/cog) icon.

Step 2: Tap on the red delete button at the bottom of the screen.

Step 3: Enter your account password. Then tao OK. The lock will give a voice prompt: “Deleting administrator successfully” when successfully deleted.

Step 4: Confirm lock deletion.

Step 5: The lock has been successfully deleted.

2. Factory reset using the reset button.

1. Open the battery box on the back panel.
2. Find two holes below the batteries.
3. Find the reset button.

4. Press and hold on it until you hear the lock say "Please enter the initialization passcode." 
5. Release the reset button, then quickly on the keypad, input 000#. The lock will say "Deleting Administrator Successful." If "000#" does not work, please try "0000#".
6. Now you can pair the lock with the app.

Note: 

• If you performed a factory reset and still have the lock showing on your app,try to close the App and open again.
• For broken/ damaged or inaccessible lock and you want to remove from your App, please refer to this article: How to remove faulty or damaged Lock from Sifely Smart Lock App? 

If you have any questions, concerns, or feedback, please email Sifely Customer Service at cs@sifely.com or message us at safely.com. Our CS team is available Monday through Sunday, 8 a.m. to 5 p.m. (PST/PDT).