Question
How do I delete all passcodes on a lock with an "Erase passcode?"
Answer
One way to delete all passcodes on a lock is to generate and key in an "Erase passcode." this will require being next to a lock.
Follow these steps:
1. Open up the “Passcodes” menu
2. Hit “Generate passcode.”
3. For Passcode type, Select the “Erase” option (scroll all the way to the right; past the “Recurring” option)
4. Give it a name, and hit complete
5. On the lock keypad, punch in the 8-digit passcode followed by the # symbol.
6. If entered correctly, the lock will say “operation successful.”
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