FAQ
- Bulk Discounts
- How does a smartphone, gateway and Alexa all connect with a lock?
- How do I log in to Scienersmart, when following the steps of integrating my Alexa with my Sifely App?
- Can I unlock the lock without physically touching touching it?
- How do I know for sure if I have all the parts and screws to install my Sifely Smart lock?
- Where are Sifely Smart Locks manufactured?
- Can I rekey to Schlage key to work with a Sifely Smart Lock?
- What is required for basic Bluetooth functioning of the Sifely Smart Lock?
- Is it possible to increase the length of time that the lock stays lit up when touching the keypad?
- Can I install both a Sifely-E model and a Sifely-S model on one door?
- What is required for remote management of a lock?
- Will a Sifely Smart Lock fit a door that is 1 1/4 inches thick?
- What can I do if the lock's batteries are dead and it won't light up?
- Best Practices for Remotely Managing
- Can you unlock the door without your phone?
- How do I control my lock remotely?
- How to redeem points to your next purchase
- Low Battery Alert with new batteries
- Code limitations
- Ordering on Sifely.com Issue
- Screw Information for Sifely Products
- Lock Voice Prompts: What do they mean?
- Exchange Policy
- How to find your order number
- How to find the Batch Number
- Cannot remotely unlock or lock.
- Product Warranty
- Return Policy
- Copying settings from one Sifely Lock to another Sifely Lock.
- All you need to know about passcodes