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  1. Sifely Smart Lock
  2. General
  3. FAQ

FAQ

  • Bulk Discounts
  • How does a smartphone, gateway and Alexa all connect with a lock?
  • How do I log in to Scienersmart, when following the steps of integrating my Alexa with my Sifely App?
  • Can I unlock the lock without physically touching touching it?
  • How do I know for sure if I have all the parts and screws to install my Sifely Smart lock?
  • Where are Sifely Smart Locks manufactured?
  • Can I rekey to Schlage key to work with a Sifely Smart Lock?
  • What is required for basic Bluetooth functioning of the Sifely Smart Lock?
  • Is it possible to increase the length of time that the lock stays lit up when touching the keypad?
  • Can I install both a Sifely-E model and a Sifely-S model on one door?
  • What is required for remote management of a lock?
  • Will a Sifely Smart Lock fit a door that is 1 1/4 inches thick?
  • What can I do if the lock's batteries are dead and it won't light up?
  • Best Practices for Remotely Managing
  • Can you unlock the door without your phone?
  • How do I control my lock remotely?
  • How to redeem points to your next purchase
  • Low Battery Alert with new batteries
  • Code limitations
  • Ordering on Sifely.com Issue
  • Screw Information for Sifely Products
  • Lock Voice Prompts: What do they mean?
  • Exchange Policy
  • How to find your order number
  • How to find the Batch Number
  • Cannot remotely unlock or lock.
  • Product Warranty
  • Return Policy
  • Copying settings from one Sifely Lock to another Sifely Lock.
  • All you need to know about passcodes
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Sifely Smart Lock