Troubleshooting
- Why does my Sifely-S Smart Lock lock say “unlocked," but it still won’t open?
- I was the Main Admin of a lock that is now inaccessible. How do I remove this lock from the Sifely app?
- Why is a deleted code working?
- Why is my lock not in setting mode?
- Why is my Sifely-S Lock doing the opposite? It’s unlocking instead of locking.
- Lock only works while turning the handle upward
FAQs
- Is it possible to scan fingerprints remotely?
- Is the Sifely-S Smart Lock a cylindrical lock?
- How do I know, for sure, whether or not I am the super admin of the Sifely-S Smart lock?
- Is there a way to scan and add fingerprints remotely to a Sifely-S Smart Lock?
- How do I transfer the Sifely-S Smart Lock to another user?
- Can I turn off the lock alarm to the Sifely-S Smart Lock?
Using and Instruction
- How do I limit the outer handle of the Sifely S (blue box edition) so that it rotates in only one direction?
- Sifely S Cut Template
- How do I use my fingerprint to open a Sifely-S Smart Lock?
- Why does my lock say "Please add a Bluetooth Administrator?"
- How do I input a passcode?
- How do I pair the fobs to the Sifely S Smart lock?
Getting Started / Best Practices
- How do I install the batteries? Sifely S
- What do I do first: register the Sifely App or Install the lock?
- What are the compatible door dimensions?
- What tools do I need to install the lock? (Sifely S)
- Should I leave the door open during installation?
- Are the handles reversible (Sifely S Smart Lock)?
Sifely S Smart Lock
- Locking the Inside handle
- Checking Door and Lock status
- Default Code
- Locking and Unlocking issues
- Issues with pairing lock with app
- Charging Sifely S Lock