Question
My lock says "Battery Level Low", but I have put in new batteries. Why is my lock saying battery level low with new batteries?
Answer
Troubleshooting steps:
1. Find your lock's admin passcode. Here is an article on how to find it within the Sifely app.
2. On the lock keypad, enter *59#admin code#1# . This code will force the lock to read the current battery voltage.
3. Follow this article to verify that battery level is correct on the app.
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