How do I file a warranty claim? How do I activate my guarantee?
We offer a 1 year free replacement from the date of purchase. To claim your warranty replacement, the first request or inquiry must be made within 1 year of date of purchase. Any requests or inquiries after 1 year from the date of purchase are not eligible for warranty.
When filing a warranty claim include the following:
- Order Number from Sifely.com, Amazon, Walmart, or Ebay.
- Description of issue
- Description of use (Residential, Small Business, Commercial)
- How long after you received the product, did you need to activate your warranty.
- Shipping Address (In below format)
123 Example Lane
Example City, Example State
Once we receive this information, we may ask a few more questions and we will schedule a replacement to be sent to the provided address.
To start the warranty process, send us an email to firstname.lastname@example.org.