The purpose of this article is to explain why a lock may go into a "Lock out" mode due to too many incorrect entry attempts and to guide users on how to unlock it by waiting for 5 minutes or using the Sifely mobile app.
Why can't I use my passcode, fingerprints or fobs to open my lock anymore? I entered a code incorrectly and an alarm went off. Why is my lock locking up?
I received the error "system is locked." What does "unauthorized the system is locked" mean?
This may be to due a security feature where there were too many incorrect entry attempts and as a result the lock is in a "Lock out" mode.
To use the lock as normal, you can either:
- Wait 5 minutes.
- Use your app to unlock it once.