Question
Why can't I use my passcode, fingerprints or fobs to open my lock anymore? I entered a code incorrectly and an alarm went off. Why is my lock locking up?
I received the error "system is locked." What does "unauthorized the system is locked" mean?
Answer
This may be to due a security feature where there were too many incorrect entry attempts and as a result the lock is in a "Lock out" mode.
To use the lock as normal, you can either:
- Wait 5 minutes.
- Use your app to unlock it once.
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