How do I keep the lock unlocked? How do I disable auto-lock? How to keep lock in unlock state or position?
I want to keep the lock open during business hours.
Passage mode disables the auto-lock feature for set schedule. For example, if you run a business and want the lock to stay open during business hours, you can schedule the lock to not auto-lock from 8 am to 5 pm on Monday through Friday.
To adjust passage mode, you will need to be near the lock. If the lock is connected to a Sifely Gateway, the passage mode can be adjusted remotely on our webportal. How to log into the Sifely Webportal
Note: Passage mode will not unlock the lock at the beginning of the set schedule. If passage mode starts at 8 am and is unlocked once, the lock will stay unlocked unless it is locked manually or until the end of passage mode. For newer locks, this feature has been added. Click here to learn more
How to enable Passage mode:
1. Tap on the lock settings.
2. Tap on Passage Mode.
3. Turn on Passage and set up the desired schedule.
What to know about Passage Mode:
- Passage mode does not unlock at the beginning of the schedule. However, it will lock automatically at the end of Passage mode. For newer locks, this feature has been added, Click here to learn more
- During passage mode, the lock can still be locked by pressing and holding the # or lock symbol on the lock keypad or via the app. If it is unlocked again, it will stay unlocked until the end of the schedule.
New Feature: Automatic open at Start Time
With passage mode, the lock can automatically unlock at the beginning of passage mode if enabled.
For locks that are eligible, locks purchased in 2023. If you do not see the below option in your app, you will need to request the firmware version for your Sifely account. You can request the firmware by filling out this form. Passage Mode Feature Request
The firmware version you are looking for is: 18.104.22.168810