Question:
How do I transfer my locks to another Sifely Smart Lock App account?
Answer:
Using this function will transfer one lock or multiple locks to another Sifely Smart Lock account. All passcodes, fobs, fingerprints, and other entry methods will be preserved.
Follow these steps to transfer a lock from one account to another.
Step 1. On the app, go to account settings
Step 2. Tap on "transfer lock(s)"
Step 3. Select which lock(s) to transfer in the menu and tap on "Next."
Step 4. In the recipient account field, type in the phone number or email address that the recipient used to create their Sifely Smart Lock app account. If they use their phone number, it will need to be entered “+1XXXXXXXXXX” with their phone number in place of X.
If you have any questions, concerns, or feedback, please contact Sifely Customer Service via email cs@sifely.com or message us at sifely.com. Our CS team is available from Monday through Sunday 8:00 AM - 5:00 PM (PST/PDT)
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