Question:
How do you permanently delete an account from the Sifely Pro App?
Answer:
Here are the instructions on how to delete your Sifely Pro app account.
Step 1: Click the top-left 3 bars corner to open the side menu.
Step 2: Click on "Settings."
Step 3: Click “Delete Account”
Note: To successfully delete your Sifely App account, you need to transfer the lock that is paired to your account or delete it from your account.
Here are the articles that may help transfer your lock to another account or delete the lock from your account:
How do I delete a lock from my Sifely Pro app?
How do I transfer my locks to another Sifely Pro App account?
If you have any questions, concerns or feedback, please contact Sifely Customer Service via email cs@sifely.com or message us at sifely.com. Our CS team is available from Monday through Sunday 8:00 AM - 5:00 PM (PST/PDT)
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