How do you delete an account from the Sifely Smart Lock App?

Question:

How do you delete an account from the Sifely Smart Lock App?

Answer:

Here are the instructions on how to delete your Sifely app account.

Note: Before deleting your Sifely App account, ensure that all paired locks are either transferred to another account, deleted or removed from your account. 

Step 1: Open the app and tap the three bars at the top left corner to access the menu.

Step 2: Select "Settings" from the menu options.

Step 3: Tap "Delete Account" (located below the "Log out" option).

Step 4: Enter your Sitely Account Password and Delete.

For guidance on managing your locks before account deletion, refer to these helpful articles:

• How do I transfer my locks to another Sifely Pro App account?
• How do I delete a lock from my Sifely Pro app?
  
  

If you have any questions, concerns or feedback, please contact Sifely Customer Service via email cs@sifely.com or message us at sifely.com. Our CS team is available from Monday through Sunday 8:00 AM - 5:00 PM (PST/PDT)