Why can’t I log into my web portal?

Question

Why can’t I log into my web portal?

Answer 

Here is a checklist for using the web portal 

1. Make sure you are at the correct internet address web portal
2. Make sure that you have already registered on the Sifely App
3. Use the same username and password as the Sifely App
4. It is recommended that you have a gateway connected to the locks so that they are visible online.