How do I keep my lock unlocked?

Question:

How do I keep my lock unlocked?

Answer: 

There are two methods for doing this:

1. Turn Off Auto-lock
2. Turn on Passage mode:

Turning Off Auto-Lock 

1. To turn off Auto-Lock do the following:
2. Open the App
3. Select the Lock 
4. Under the big blue lock icon, select "settings"
5. Select "auto lock" 
6. toggle the Auto-lock button to "off"
7. hit "Save" at the top right of the screen 
8. read the pop-up message and select "ok"

Using the Passage mode 

Passage mode disables the auto-lock feature for a set schedule. For example, if you run a business and want the lock to stay open during business hours, you can schedule the lock to not auto-lock from 8 am to 5 pm on Monday through Friday. 

To adjust passage mode, you will need to be near the lock. If the lock is connected to a Sifely Gateway, the passage mode can be adjusted remotely on our webportal. How to log into the Sifely Webportal

Note: Passage mode will not unlock the lock at the beginning of the set schedule. If passage mode starts at 8 am, it will stay unlocked if it is unlocked after 8 am unless it is locked manually later or until the end of passage mode.  

How to enable Passage mode:

1. Tap on the lock settings.

 

2. Tap on Passage Mode.

3. Turn on Passage and set up the desired schedule. 

What to know about Passage Mode:

• Passage mode does not unlock at the beginning of the schedule. However, it will lock automatically at the end of Passage mode. 
• During passage mode, the lock can still be locked by pressing and holding the # or lock symbol on the lock keypad or via the app. If it is unlocked again, it will stay unlocked until the end of the schedule.